Questions? Start here.

If you're still struggling after, just ping us as support@makeric.com
We'll respond to your inquiry within 24 hours of receiving it.


How long is your shipping time?

We offer two shipping options: Free Shipping (5-12 days) and Fast Shipping (3-7 days). Please note that for remote areas in the United States such as Alaska, Hawaii, Puerto Rico, Guam, and other overseas addresses, the shipping times may be slightly longer: Free Shipping (6-16 days) and Fast Shipping (4-10 days).

What’s my tracking number?

After shipping out, customers will receive a shipping confirmation e-mail, with a tracking number included, Please allow 1 to 3 working days for the tracking information to show.

I want to return or refund!

For return product or refund, please read our Return Policy first.

If you insist, please send an Email to support@makeric.com, we will help you to solve the problems.

Please tell us your Order # and we will process for you.

Contact Information:

Email: support@makeric.com
Phone: +1 (323) 843-4894
Address: 560 Juniper Lake Road WEST END, NC,United States
Mon - Sat: 9am - 10pm (EST)
Sunday: 10am - 5pm (EST)